What to Do When Your iPhone Won't Connect to Your Computer GA S REGULAR Menu Lifewire Tech for Humans Newsletter! Search Close GO Mobile Phones > iPhone & iOS

What to Do When Your iPhone Won't Connect to Your Computer

What to try when your Mac or PC doesn't recognize your iPhone

By Simon Chandler Simon Chandler Writer University of Reading King's College London Simon Chandler is a former Lifewire writer who covered cryptocurrency, social media, AI and other topics. His work has appeared in Wired, TechCrunch, and The Verge. lifewire's editorial guidelines Updated on January 15, 2022 Tweet Share Email Tweet Share Email iPhone & iOS Switching from Android While iPhones are generally independent, self-sufficient devices, you can connect your iPhone to a computer to back up data or move large files to it. Let's check out why your Mac isn't seeing your iPhone.

iPhone Won' t Connect to Computer

In descending order of seriousness and complexity, here are the things you should try if your PC or Mac isn't recognizing your iPhone when you connect it using a Lightning-to-USB cable. Do the obvious. Is the iPhone actually switched on? Is there enough battery charge for it to power up? Is it unlocked? Make sure to 'Trust' your computer. If you connect your iPhone to your computer using your USB cable, look for a "Trust this Computer?" notification on your phone. If you see one, tap Trust. Otherwise, your iPhone won't connect to your PC or Mac, and you won't be able to transfer files to and from each device (among other things). There's also a possibility that, for whatever reason, you may have previously tapped "Don't Trust," which would prevent your iPhone from connecting to your computer. In this case, you need to reset your iPhone's "Location & Privacy" settings, by doing the following: Launch Settings.Tap General.Tap Reset.Tap Reset Location & Privacy. Doing this will give you the chance to trust your computer all over again when connecting to it via a USB cable. Check the cable. Often, the failure of your iPhone to connect to your computer simply results from a faulty cable. As such, you should make sure you're using the cable supplied with your iPhone, or at least an official Apple cable you purchased separately. The 6 Best iPhone Lightning Cables of 2022 Check the USB port. Try plugging the iPhone into a different USB port. Similar to trying different USB cables, it might be worth trying to connect your iPhone to another of your computer's USB ports if it has more than one. Restart your iPhone and/or computer. This is another simple piece of advice, but it's amazing how often a simple restart can clear up issues. To begin with, restart your iPhone normally and see if that gets it connecting to your computer again. If not, try restarting your computer. Update iTunes. Generally, iPhone owners use iTunes to connect to their computers, regardless of whether they're running a Mac or a Windows PC. As such, it's always a good idea to ensure that you're on the latest version of iTunes since the problem could stem from some kind of bug the latest version fixes. Update your operating software. If you've done all of the above, including updating iTunes, update your macOS, or update your version of Windows (if an update is available). Update your Driver Software. This step applies only to Windows users, and it involves updating the software that handles how your computer connects with your iPhone. In most cases, you would have downloaded iTunes from the Microsoft Store, which means that you need to follow the steps below: Unlock your iPhone and open the Home screen, then connect it via USB cable to your PC (close iTunes if it opens upon connecting).Click Start.Click Device Manager.Scroll down and click the Portable Devices tab (note: this may be called "Imaging Devices" or "Other Devices", depending on your version of Windows).Right-click the driver option that represents your iPhone. This may be written as "Apple iPhone" or "Apple Mobile Device", or "Apple Mobile Device USB Driver".Click Update Driver.Click Search automatically for updated driver software. After updating, you should disconnect your iPhone and then reconnect. Hopefully, your PC will recognize it. But if you happen to have downloaded iTunes from Apple (i.e. from Apple's website), you will need to take a slightly different route in updating your drivers, as described below: Unlock your iPhone and open the Home screen, then connect it via USB cable to your PC (close iTunes if it opens upon connecting).Press the Windows+R keys simultaneously, in order to open the Run command box.Type: %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers.Click OK.Right-click on the usbaapl64.inf file (may be listed as "usbaapl.inf" instead).Click Install. After installing, you should disconnect your iPhone, restart your PC, and then connect your iPhone again. Pixabay

When All Else Fails

Consider restoring your iPhone to its factory settings. If your iPhone still won't connect to your computer after having tried all of the above, you should consider performing a factory reset. This is a drastic option, but it does sometimes work. This will wipe all the data from your device, so do consider it as a last option. Launch Settings. Tap General. Tap Reset. Tap Reset All Content and Settings. This option should be tried only if you have a recent backup to restore after resetting your iPhone. And given that you've been unable to connect your iPhone to your computer, it might be that you don't have a recent one. If this is the case, you may be better off booking an appointment at an Apple Store. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Fix It When a Keyboard Won't Type How to Use a PS5 Controller on Your PC or Mac How to Stop iTunes From Opening When an iPhone Is Connected to a Mac How to Back Up iPhone 5 What to Do When Windows 11 Can't Connect to a Network How to Fix it When Your iPhone Won't Connect to Wi-Fi How to Fix It When iTunes Is Not Recognizing Your iPhone How to Fix It When a PS5 Controller Won't Sync How to Connect an Android to a PC How to Connect a Nintendo Switch Pro Controller to a PC 8 Solutions for When Your iPhone Says No SIM How to Set up USB Tethering on Windows 10 How to Reset Restrictions Passcode on an iPhone How to Add Bluetooth to Your Computer How to Restore Your iPod Touch to Factory Settings How to Fix It When Windows 11 Bluetooth Is Not Working Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies