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How to Suggest a Feature or Improvement for Gmail

A simple feedback form helps you send both comments and screenshots

By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on January 2, 2022 Tweet Share Email Tweet Share Email Email Gmail Yahoo! Mail

What to Know

Go to the Gmail Help Forum and write your own post. Google staff and other users can then publically respond.In Gmail, select the Help (?) icon in the upper-right corner, then select Send feedback.To add screenshot of Gmail session, select Include screenshot > Click to highlight or hide info. This article provides a couple of ways you can share feedback with Google to help shape upcoming products and offer suggestions for improvement. Although the company cannot reply individually to each feedback, they do welcome your suggestions.

How to Suggest a Feature or Improvement for Gmail

Use one of two ways to contact Google about Gmail: Use the Gmail Help Forum: If you do not find a solution in Gmail's help sections, perform a search on the Gmail Help Forum. Didn't find an answer? Write a post of your own. This practice is useful because it allows other users to weigh in on the proposal or problem and it is moderated by Google staff. Use the Send Feedback feature: If you prefer to keep your comments private or need to share a screenshot of what you see in your inbox, send feedback directly to Google from within Gmail. This option pops up at the bottom of the main help dialog box in internet browsers and is an option on the Gmail mobile apps.

How to Send Feedback from Within Gmail

To send feedback about Gmail while using it in a web browser, start with the Settings icon: Select the Help (?) icon in the upper-right corner of Gmail. Select Send feedback. In the Send feedback window, type your comments in the upper half of the box. The lower half displays a screenshot of your active Gmail session. Select or clear the Include screenshot check box depending on your needs. To modify the screenshot, select Click to highlight or hide info. This opens the screenshot in full-screen and displays a pair of tools in a floating toolbar. The yellow tool draws a yellow, empty box; the black tool draws a black filled box. Material highlighted in yellow is intended for Google engineers whereas the blacked-out material represents personal information you don't want to send to Google. Click Done when you finish. Click Send to transmit the screenshot (if you included one) and your comments to Google. Gmail remains available on several mobile apps. If you install Google's official version, the Settings menu offers a one-click feedback option. However, if you use Gmail through a non-Google mail app, you cannot access this feature and must use the browser version to send comments or problems. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Report a Bug in Gmail How to Check Spelling in Gmail How to Check if Your Gmail Is Working How to Use Gmail's Confidential Mode How to Forward Windows Live Hotmail to Gmail How to Add A Picture To Your Gmail Profile How to Send Email to Undisclosed Recipients From Gmail How to Retrieve Archived Emails in Gmail How to Add an Image to a Contact in Gmail Gmail Won't Load? How to Fix It How to Access Free Windows Mail in Gmail Set Up an Out-of-Office Vacation Response in Gmail How to Adjust Your Time Zone in Gmail How to Start a Chat Session in Gmail How to Change Your Gmail Signature How to Recover Missing Emails in Gmail Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies