How to Block and Unblock Contacts in Alexa

How to Block and Unblock Contacts in Alexa

How to Block and Unblock Contacts in Alexa GA S REGULAR Menu Lifewire Tech for Humans Newsletter! Search Close GO Smart & Connected Life > Smart Home

How to Block and Unblock Contacts in Alexa

Prevent that special someone from talking to you through Alexa call or messaging

By Daniel Anglin Seitz Daniel Anglin Seitz Writer University of Vermont, Emerson College Dan Seitz is a tech writer with 10 years of experience writing about apps, gaming, and more. His work has appeared on Uproxx.com and other outlets. lifewire's editorial guidelines Updated on March 5, 2021 Tweet Share Email Tweet Share Email Smart Home Amazon Smart Home: Alexa & Amazon Echo Your Best Year Ever: College Tech Tips Appliances & Lighting Google

What to Know

Block all contacts: Contacts > tap your name > Allow Drop In (turn off).Block a specific contact: Contacts > tap three dots > Block Contacts, then select contacts to block.Unblock contacts: Contacts > tap three dots > Block Contacts, then tap Unblock to unblock a contact. Alexa can be a handy way to call friends and family when you've got your hands full, but you may want to limit your calls to a small handful of people. Here's how to block contacts on Alexa, and unblock them later.

Alexa and Voice Calls

Alexa's voice and video call option, called Alexa Communicate, has a few pieces it's important to know about: This will apply only to people who use Alexa Communicate. You won't be able to block people from calling your smartphone or other devices through this app. You'll need to agree to let the Alexa app access and upload your contacts from your smartphone. You can add contacts individually instead, and you may want to consider that for friends who have asked for their privacy to be respected. You can't be contacted by strangers through Alexa Communicate; the tool will only work with contacts you already have, and with a phone and an Alexa device sharing a Wi-Fi network. Alexa Communicate can only be used between Alexa-enabled Amazon Echo devices, which have been connected to a smartphone that has the Alexa app installed. Your friends won't be able to call your Echo from their phones, unless they have the Alexa app installed and you've enabled them to Drop-In. Drop-In is not enabled on all devices, and video calls are not part of Drop-In.

Set Alexa to Block All Contacts From Using Drop-In

If you don't want Drop-In enabled at all, you can shut it off with just a few taps. This menu will also allow you enable sending text messages and enable or disable Caller ID for people who call you. Open the Alexa app, then tap Contacts. Tap your name at the top. Under the menu, tap the Allow Drop-In toggle switch to turn it off. That's it!

How to Block Only Specific Contacts on Alexa

In other cases you may want to stop hearing from the person entirely. This is done through the Contacts menu. This only applies to people who have the Alexa app, an Alexa-enabled device, and Alexa Communicate enabled, so while you may see your contacts on the contacts page, you won't see them under the Block Contacts menu. Open the Alexa app's menu and tap Contacts. Tap the three dots icon in the top right-hand corner, then tap Block Contacts. This will show you contacts you can keep from reaching out to you. ​ Tap Block and the person will be blocked. If you change your mind, you can simply return to the same menu. Your contact will still be there, just tap Unblock. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit More from Lifewire How to Block Cell Phone Numbers On Android or iPhone (iOS) How to Unblock Someone on Snapchat How to Unblock Someone on Skype How to Fix It When WhatsApp Isn't Working How to Block Someone on Instagram How to Block Someone on Skype How to Block No Caller ID Calls on iPhone How to Unblock Someone on Messenger How to Unblock Someone on TikTok How to Retrieve Deleted Phone Numbers on Android How to Unblock Someone on Instagram How to Get Unblocked on Facebook Can I Call Alexa From My Phone? How to Delete Any WhatsApp Contact How to Sync Contacts from iPhone to Mac How to Delete Duplicate Contacts on iPhone Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up Newsletter Sign Up By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies
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